Enter your Admin Key above and click Connect to manage tenants.
Tenants
Company
Username
Status
Created
Actions
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New Tenant
Onboarding Details
Dashboard URL
Username: Password:
LiveHub Webhook URLs
VOCA Flow Prior Context URL
① AI Virtual Agent — No Advanced Tab needed
The AI Virtual Agent that handles inbound customer calls does not require any JSON in its Advanced tab.
Simply configure the Post Call Analysis webhook URL in LiveHub to the Analysis URL shown above.
② AI Assist Agent — Advanced Tab JSON
In LiveHub → AI Agents, select the AI Assist Agent (the one that suggests to human agents) → Advanced tab → paste the JSON below.
Update trigger_words to match the customer's business keywords.